Proceeding to checkout means you agree to the following terms and conditions:

All purchases are subject to the following Terms and Conditions:

1) While our Directories and Lists provide contact information, including postal and email addresses, we do not claim that those listed at these addresses have asked to receive commercial messages from our buyers. All current laws and regulations governing Email and Direct Marketing apply to the lists we provide.

Buyers understand that the email addresses provided in our Lists and Directories are compiled via web research (see the Research Methods page for a full explanation), and we are not responsible if certain email delivery services, such as Constant Contact, Mail Chimp and others, are not accepted by certain business email accounts that do, nevertheless, accept email delivery from other sources, according to their own terms of service. For more information, please see the FAQ’s page on this website.

OUR GUARANTEE

Postal Addresses: We guarantee that 100% of the postal addresses listed and marked as PAF verified (UK addresses) are correct. In the very unlikely event that 10% of the postal addresses we provide prove to be undeliverable, this could be due to recent company address changes, administration changes, or changes in company status (i.e., bankruptcy) that are not yet reflected on their business website.

Email Addresses: We guarantee that 90% of the email addresses listed in our Directories and Lists are correct. In the very unlikely event that 10% of the email addresses we provide prove to be undeliverable Hard Bounces,* this may be caused by spam filters, recent changes to company details, or changes in company status (i.e., bankruptcy). In addition, we cannot offer refunds for:

a) Email messages that are not sent by your email delivery service, which may have email sending policies that are beyond our control. Your email must be rejected by the recipient’s server as a Hard Bounce*.

b) Email messages that are sent from an IP address that is blocked or blacklisted.

c) Email messages that are rejected due to “server time out”, as this is usually due to servers receiving too many requests when too many emails are sent at one time.

d) Email messages that are received by the recipient’s server but are returned with errors that are outside of our control, including but not limited to the following: user over quota”, “mailbox full”, “blocked due to content”, and “server temporarily unavailable” (so-called “Soft Bounces”).

e) Email messages that violate any National or International Laws (see also point 7 below).

f) Email messages that are sent 10 weeks after the purchase date.

h) We cannot accept so-called “email verification” or “email validation” reports (most of which are highly inaccurate)—in which an email is not actually sent—as evidence of a Hard Bounce. We only accept reports of Hard Bounces when an email is actually sent and it Hard Bounces.

Details of all such undeliverable Hard Bounce* email addresses must be returned to us in a file or report that has been generated by an email delivery service so that we can identify, extract, and check the failed email addresses. (See links to such services on our FAQ’s page). We cannot provide refunds to buyers using email applications that do not generate such reports.

*We define an undeliverable Hard Bounce as an email that was sent to but directly rejected by the recipient’s server. These messages are easily identified by the returned message that indicates “Account does not exist”, “domain does not exist”, “mailbox does not exist”, or some similar reply.

PAYMENT and DELIVERY

We offer payment via Paypal, where you can pay securely with most major credit cards or via a Paypal account. See the Shopping Cart for further details.

4) Details of the information that each Directory or List includes can be found via the product’s Home or Introduction page. Not all records include a postal address and/or a telephone number. Other information, such as contact names, job titles, fax numbers, and business size, is not included. All email addresses supplied are unique. It is possible that our lists include duplicate website addresses or business names, as we often supply more than one unique email address for each website address, but, to reiterate, there are no duplicate email addresses in any of our lists.

5) All our Directories and Lists are provided in .csv format. Larger lists are zipped. Buyers understand that they must have an up-to-date spreadsheet or database program, such as Excel 2007 or newer or MS Access, in order to properly sort the provided .csv file(s).

6) All data provided is for the sole use of the buyer and their representatives. The buyer can use the data an unlimited number of times, but it must not be sold, borrowed, or otherwise passed to any independent third party. To protect our interest in this respect, all our lists are “seeded” with a limited number of unique email addresses that are under our control.

7) Buyers agree to abide by the following Regulations governing the sending of email messages:

a. Do not use fraudulent transmission data, such as open relays and false headers.

b. Do not use misleading sender or subject lines.

c. Add your postal address to all emails.

d. If you are not already in contact with the recipient, include a short notice that states that the email is an advertisement or solicitation.

e. Include an unsubscribe or opt-out mechanism in every email, and remove such email from your list within 10 days.

8) It is our goal to provide great value for the cost by selling data at extremely affordable prices, but as our data will arrive completely unprotected, it is impossible for us to reclaim them once they are in your possession. Therefore, apart from the guarantees mentioned above, we cannot offer refunds or returns on our lists. Please make sure you are buying the list that suits your needs and ask any questions you may have prior to making your purchase.

9) There are links within our web site that may lead you to the websites of third parties. In addition, when requested, we may supply links to relevant third parties via email. While we provide this information in good faith, we do not have any control over these third parties, and we are not responsible for their actions, performance, or quality of service.

We reserve the right to amend our Terms and Conditions of Business without prior notice.